Privacy Policy

Company: Multi Promo
Address: 1 Nelson Ave, Jersey City, NJ 07307
Email: info@multipromo.co

At Multi Promo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, use our services, or interact with our AI chatbot systems.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide directly, such as:

Name
Email address
Phone number
Business details
Payment information (processed securely through third-party providers)

1.2 Usage Data

Automatically collected information, including:

IP address
Browser type and version
Device information
Pages visited
Time and date of visits
Interaction patterns with our chatbot or website

1.3 Cookies & Tracking Technologies

We use cookies, analytics tools, and tracking technologies to improve user experience and website performance.

2. How We Use Your Information

We use your information to:

Provide, operate, and maintain our services
Improve website functionality and user experience
Respond to inquiries or support requests
Develop and enhance AI chatbot performance
Process transactions and send invoices
Send updates, promotional materials, or service information
Ensure security, detect fraud, and monitor suspicious activity
Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

3.1 Service Providers

Trusted third-party companies that assist with:

Payment processing
Data storage and hosting
Analytics and tracking
Email communication
Chatbot integration services

3.2 Legal Compliance

We may disclose information if required by law, regulation, or legal process.

4. Data Storage & Security

We implement industry-standard security measures to protect your data from:

Unauthorized access
Alteration
Disclosure
Destruction

However, no method of transmission over the internet or electronic storage is 100% secure. We continuously monitor and update our security practices.

5. Cookies & Tracking Tools

We use cookies to:

Remember your preferences
Improve website performance
Analyze user behavior
Provide personalized content

You may disable cookies through your browser settings at any time.

6. Your Rights & Choices

Depending on your region, you may have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your personal data
Opt out of marketing communications
Restrict or object to data processing
Request a copy of your information

To exercise your rights, contact us at info@multipromo.co.

7. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Fulfill legal obligations
Resolve disputes
Enforce agreements

8. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those sites.

9. Children’s Privacy

Our services are not intended for children under 13.
We do not knowingly collect personal information from children.

10. International Users

If you access our services from outside the United States, you consent to the transfer of your information to our servers located in the U.S.

11. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.

12. Contact Us

If you have questions about this Privacy Policy or need support, contact us at:

Multi Promo
1 Nelson Ave, Jersey City, NJ 07307
Email: info@multipromo.co